Every weekday I use my Tervis cup to carry tea to work and then I continue to fill it with water through out the day. But, sadly one morning before leaving for work I sat my cup on top of the car and it slid off and broke the lid. Not Cool!
I’m a creature of habit, and I know that comfort is very important to me also. We all know that water consumption is one of the key elements to good health and I probably fill my 24 oz water cup 4 or 5 times a day. I have tried drinking from different cups and bottled water and it’s just not the same which results in me not drinking enough water.
So, off to Bed Bath and Beyond I went with coupon in hand and purchased a new lid for my Tervis cups. (I have 2 that I alternate between, one was a gift and one I purchased at a thrift store in Texas for $1) Anyway…. I was making conversation with the clerk ringing me up and told her about the cup falling off the hood of the car and that I was lucky only the lid had broken. She said “Tervis cups have a lifetime warranty, you could just bring it back here for replacement” I said, “I didn’t buy the cup here”, and she said “That’s ok, we can still replace it for you”
Now, while I’m not real keen on returning something back to a store I did not purchase it from, I do think contacting the manufacturer would be a good alternative. Oh, and the warranty does not cover the lids.
These cups retail for around $25 so for a creature of habit like myself to continue to get the proper amount of water in daily, this guarantee is good news. Very Cool!
Also noted, I could have just flipped the cup over to see that it reads “lifetime guarantee” Ahem (eyes rolling), not exactly a lightbulb moment for me 🙂
I’m often guilty of not considering manufacturers warranties before replacing something. This is a good lesson for me to start doing that. Or even better considering the company’s reputation and warranty policy prior to making purchases. I certainly would pay a higher price for something of better quality and lifetime warranty.
Drink up friends!!! By the way, the reason the water in my cup looks a little brown is because it had a little leftover tea in the cup when I filled it up. It’s not bourbon, I promise 😉
Till Next Time,